Can we really win patients? Well, there are apps to make a patient’s life easier and maybe technology will help us win patients. However, trust with patients develops when we spend time with them. Just handing over a pamphlet, checking a box in an electronic health record and fulfilling the benchmarks is not going to help. What exactly will help? ... Read More »
In the recent times Physician Dissatisfaction has become a potentially inflating issue. What was considered one of the most majestic and noble professions has been tarnished with discontent and frustration. Let us try and shed some light on the problems that a doctor faces and how a patient can help boost his doctor’s confidence. History When we think in retrospect ... Read More »
Cerebral palsy in simple terms is a disorder of the brain that is caused due to damage to the developing fetal or infant brain. If you are in search of an article listing the types and classes of cerebral palsy then you are probably on the wrong page. This article is merely a recollection of an incident in my life ... Read More »
In today’s day and age of information technology and mass communication, there is a steady decline in trust between a doctor and his patient. Let us try and divulge the causes of this decline using this scenario. Prologue A 46-year-old man anxiously waits in the sitting area, nervous about the encounter that lays ahead. He is contemplating replies to the ... Read More »
Patient Experience=Functionality + Reliability + Convenience According to the Buying Hierarchy model elaborated by the Windermere Associates, most customers follow these following phases.This has been cited in the Cited in Christensen, C.M (1997) in his book-The Innovators Dilemma.Functionality- First and foremost the customers are looking for the functionality first. If no body else can provide that service or product, customers ... Read More »
Vital Checklist Blog
